This Application Support Training Manual provides all the information you need to settle in and some tid-bits even the most seasoned employees need from time to time. You’ll learn about us as a com...
This relates to installing specific software on computers by IT. First Support Contact: the Help Desk Supported: We support installing licensed software on company owned computers. Best Effort: ...
First Support Contact: the Help Desk Supported: Hardware installation and maintenance of company-owned and User Services approved computers, peripherals, display devices, printers, and scanners. T...
Lost computer or Cellphone If you have lost a computer or laptop, the first thing you should do is re-trace your steps, to try and remember where you may have left it. If you think you may have los...
If your VPN doesn't work, or you're having problems with it, here's the latest connection info: VPN Connection information: 1.) Download widget. 2.) Install 3.) Log in 4.) Enjoy If you are stil...
Purpose Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC your...
An employee handbook, sometimes also known as an employee manual,staff handbook, or company policy manual, is a book given to employees by an employer. Usually, the employee handbook contains sever...
We are aware that our VPN is currently down and are working with our VPN Provider support on resolving the issue. We apologize for the inconvenience and will send out separate comms once the VPN is...
Laptops can be exchanged after two years of employment or if there is verified, significant damage. Please submit a request to IT@company.com with the following info: 1. Start date 2. Reason for ex...
In order to process a request for access to Outlook or any Microsoft Enterprise Licenses, please complete the following steps: 1. Submit a Request 2. Select Software Access 3. Complete the required...