Requesting new hardware

Purpose

Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT.

Steps:

1)  Open a ticket, including the following: 

• CC your manager for approval

Lenovo Specs

• Operating System: Windows 10 Professional 64-bit English
• Memory: 16GB RAM
• Hard Drive:512GB Solid State Hard Drive 
• Ports:
• 2 USB
• 1 digital video out
• 1 audio mini jack
• 1 (or more) USB-C port is strongly recommended
• Processor: Intel i7 6th generation
• External display ports: recommend minimum 1 external port with dongle solution to daisy chain 2 displays. Docking stations dramatically increase cost and complexity to support.

2)    IT will order the PC

3)    Once the PC arrives, IT will get the PC in compliance and setup then sync up with you to get you your new PC!

First Support Contact: the Help Desk

Supported:

• We support installing licensed software on company owned computers.

Best Effort:

• Anyone can bring computers and software to the Help Desk to seek advice about installing software, but we cannot install the software for you.

Not Supported:

• We do not support installing software on personal computers, unless the software is Adobe Master Collection or the Microsoft Office Suite and the personal computer belongs to a full-time staff or faculty member.